Exceptional Hotels and Hospitality
Execute brand standards, guest experience, signage, preferred vendors, breakfast and dining across hotels and franchisees.
Execute brand standards, guest experience, signage, preferred vendors, breakfast and dining across hotels and franchisees.
Customizable workflows for hospitality operations, brand standards and guest experience with one platform.
Verify parking conditions and Wi-Fi.
Verify room conditions, guest bathrooms and housekeeping.
Create a record of proactive cleanliness and maintenance.
Verify branding and signage are in place throughout.
Ensure execution is on point with photos and videos.
Use forms to ensure the right equipment is in place and functioning.
Verify use of preferred vendors.
Attach site photos, videos, and documents to demonstrate placement and operating conditions, defects, and remedies.
Verify room setup, equipment, and presentation.
Verify food and beverage selection.
Engage with housekeeping and guest services.
Confirm employees adhere to dress code and guest interaction standards.
We have been able to improve field execution and accountability to our brand standards through use of the Bindy platform to document field visits.
Business Policy and Operations Standards Manager, Massage Envy Franchising
Report incidentsCreate tickets in minutes from any device. Record type, site, and details. Assign due date for resolution. Close tickets from any device, anywhere.
Assign tasksCreate in minutes. Set Priorities. Track completion in-real-time. Teams are notified automatically.
Keep data confidentialBuilt-in field hierarchy, hotel affiliations and franchisees allow you to keep information confidential where necessary.
Analyze trendsGenerate unlimited reports to identify your strongest franchisees and functional areas and opportunities for improvement.
Share photos and videosTake photos and videos and share notes. Attach photos to inspections, tasks, and corrective actions. A picture is worth a thousand words.
Real-time reports and chartsTeams can instantly access results, track, and verify issue resolution. Run aggregate and raw filtered reports. Automate data exports with the API and integrate with your data warehouse.
95% of Bindy customers report improved health and safety.
89% of Bindy customers report improved customer experience.
91% of Bindy customers report a reduction in business risks.