📝 Ticket Tracking
Track maintenance requests, customer complaints, and site issues. Open ticket, send follow-up 🗓️ tasks, send emails. Track it to completion.
Maintenance
Complaints
Site issues
Track maintenance requests, customer complaints, and site issues. Open ticket, send follow-up 🗓️ tasks, send emails. Track it to completion.
Create tickets for maintenance, customer complaints, or any site-specific issue.
Set priority and visibility. Assign to a team member.
Close when done.
Create follow-up tasks for all or some team members.
Put all the information your teams need in one place to execute faster: directives, photos, and supporting documents.
View and complete tasks on any device, anytime.
“We have been able to improve field execution and accountability to our brand standards through use of the Bindy platform to document field visits.”
- Business Policy and Operations Standards Manager
“Rapid deployment of dynamic, flexible surveys that provide insight into in-store operation.”
- National Operations Manager
“Bindy has helped us achieve greater consistency, efficiency and a stronger in-store experience.”
- Director of Business Development and Strategies
92% of Bindy customers report improved execution of merchandising programs.
88% of Bindy customers report improved task completion and store activities.
89% of Bindy customers report improved customer experience.
91% of Bindy customers report a reduction in business risks.
92% of Bindy customers report saving time on site visits.
95% of Bindy customers report improved health and safety.